Transaction Availability Notice:

As the result of a system upgrade, all DMV phone and on-line transactions that require payment by credit card may be temporarily unavailable between 10:00 a.m. and Noon Eastern Daylight Time on Sunday, April 20, 2008.

How to Replace a Title Certificate On-line

1.  Determine if you are eligible

• Your address on file with the DMV must be current and must be an address in the US. Your duplicate title certificate is sent to the address on file with the DMV. To receive your title certificate by an express delivery service, your address must be a street address or physical location address. If you have changed your address without notifying DMV, do not order on-line.
• You must be the owner of the vehicle.
• You cannot order a duplicate title certificate if a title certificate was not previously issued in NYS or if the most recent title certificate was issued in another state.
• You cannot order a duplicate title certificate if any title certificate for the same vehicle was processed within the last 15 days.
• You cannot order a title certificate on-line that is:
  
  
  • a duplicate title certificate with a lien removed, or
  • a title certificate for a boat, or
  • an original or amended title certificate, or
  • in the name of a deceased owner, or
  • ordered using a Power of Attorney.

If you are not eligible to do this transaction on-line, read the instructions to apply for a duplicate title certificate by telephone, by mail, or at a local DMV office.

2.  Determine what you must have and what you need to know:

To do this transaction on-line, your web browser must permit cookies.

To do this transaction on-line, you must have these items or this information:

• The vehicle identification number (VIN), the model year, and the make of the vehicle.  Refer to your registration documents.
• The date of birth of the owner if the owner is a person and not a business.
• The current ZIP code for the mailing address of the vehicle owner.
• A credit card or a debit card that the DMV accepts.
• An e-mail address that is not blocked and not protected. Your e-mail program must be able to receive e-mail from addresses that include the domain: dmv.state.ny.us.
• A pen or a pencil and a piece of paper, or a printer, to record your confirmation number.

When you do this transaction on-line, you need to know that:

• When your order for a duplicate title certificate is processed, all previous title certificates for the vehicle are not valid.  Only the duplicate title certificate you order can be used to transfer ownership of the vehicle.
• You cannot cancel this transaction after you submit your payment, and you cannot request a refund.
• Your duplicate title certificate will be sent to you by mail or an express delivery service. If you select an express delivery service, you must be at the delivery address on the delivery date, up to the delivery time, and you must provide your signature to receive the document.
• An express delivery carrier can have special requirements for document delivery. The requirements can include that the person who receives the document and signs for it be age 21 or older. Contact the express delivery carrier you select about their requirements.
• You can check the status of your duplicate title certificate on-line at the DMV web site.
• If you have a question about your on-line order for a duplicate title certificate you can, read the FAQs.