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The DMV maintains several telephone call centers for customer service. If you have a question about your business with the DMV, contact a DMV Call Center, and a DMV Associate will help you. You may save time during your next visit to a DMV office. The call can even help you to "Skip a Trip"!
General Assistance: |
Specialized Assistance: |
| In the New York City metropolitan area: From area codes 212, 347, 646, 718, 917: 1-212-645-5550 |
Custom Plates and Registration Renewal: 1-518-402-4838 Weekdays except state holidays: 8:00 a.m. - 4:00 p.m. |
| Questions about Enhanced Driver Licenses and Enhanced Non-Driver Photo ID Cards: 1-518-474-9981 Weekdays except state holidays: 8:00 a.m. - 4:00 p.m. |
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| From area codes 516, 631, 845, 914: 1-718-477-4820 Weekdays except state holidays: 8:00 a.m. - 4:00 p.m. |
Schedule a Road Test: 1-518-402-2100 — 24 hours, 7 days a week Are you ready for your road test? |
| From area codes 315, 518, 585, 607, and 716: 1-518-486-9786 Weekdays except state holidays: 8:00 a.m. - 4:00 p.m. |
Title Services Bureau: 1-518-486-4714 Weekdays, except Wednesdays and state holidays: 9:00 a.m. - 4:00 p.m. |
| Telecommunications Device for the Deaf (TDD): 1-800-368-1186 Weekdays except state holidays: 8:00 a.m. - 4:00 p.m. |
Insurance Services Bureau: 1-518-474-0700 Weekdays except state holidays: 8:30 a.m. - 4:15 p.m. |
| From locations outside the State of New York: 1-518-473-5595 Weekdays except state holidays: 8:00 a.m. - 4:00 p.m. (Eastern Time) |
Questions about Emissions Inspections: (see "General Assistance") |
| Questions about Clean Pass Vehicles: - or - Questions about Social Security Number Verification: 1-518-486-9786 Weekdays except state holidays: 8:00 a.m. - 4:00 p.m. |
